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Guests' Reviews

Everyone that served us was so friendly, happy & well-mannered. (M/Pot)
Mr Rob Lairo , United Kingdom
19 October 2011

Enjoyed the evening since the food were good and the service was excellence. (M/Pot)
Datuk Tajul , Malaysia
19 October 2011

We really enjoyed having dinner here. (M/Pot)
Mr Ali Pasha Zanoosi , Iran
19 October 2011

Excellent staff team, will certainly come back again. (M/Pot)
Mr Timothy Lee , Homg Kong
19 October 2011

The efforts fo the kitchen & dining staff is commended. This is only possible through team work. Keep up  the excellent service. (M/Pot)
Mr Donald Tsirumits , Papua New Guinea
18 October 2011

Excellent staff & service. (Xin)
Ybhg Dato' V. Sithambaram , Malaysia
17 October 2011

Good service and staff were very friendly. (M/Pot)
Ms Roseline , Malaysia
13 October 2011

Excellent service. (Xin)
Mr Thomas Siew , China
7 October 2011

Excellent restaurant. (M/Pot)
Mr Abdulla Az-Saieq , Bahrain
6 October 2011

This is my third vist & honestly found that service staff were very polite and excellent. (M/Pot)
Ms Zarkiah Awang Latip , Malaysia
6 October 2011

Loved the ginger beef! When I'm in KL, the first thing I want to do is to come and eat at the Xin, Concorde.
Mr Blachier , France
15 July 2011

Execellent food & staff. (M/Pot)
Mr Ian Dentan , Australia
23 June 2011

It's been more than 5 years since I have visited Concorde and I am glad it has improved tremendously. (M/Pot)
Mr Michael Toh , Malaysia
15 May 2011

Love the environment and services. Not forgetting the varieties fo food. We enjoyed it. (M/Pot)
Ms Norrita M. Rani , Malaysia
30 April 2011

Very satisfied with the food and service. Keep it up! (M/Pot)
Ms Amisa Shahiruddin , Malaysia
30 April 2011

Overall, we had a wonderful experience. Good food, good staff and good service. Will highly recommend to all my friends. Please keep it up!(M/Pot)
Mr Amin Dhanani
26 April 2011

The food was very delicious and fresh. Service staff was very helpful and excellent. (M/Pot)
Mr Ahmad Yusri Abd Rahim , Malaysia
26 April 2011

Just wanted to say thank you and fantastic service. I was not able to catch a flight due to a due to expire passport which meant I was very late to cancel my reservation. Usually there would have been a charge however I stay at the Concorde everytime I come to KL and explained this to the reservation counter. He was very helpful and very nicely cancelled without charge. I will be definitely staying with Concorde everytime I come to KL from now on. Great service thanks !
Justine Davis
30 March 2011

The services of all staff were excellent with their nice smile and that made me happy.
Mr Kevin Sung Youn Jin , Korea
17 March 2011

I had a great time at your hotel. In fact, I'm planning another trip at the end of May and will stay at your hotel. Besides the great service and hospitality, the main reason is because of your crossroads band, the celestial band. They put on a great performance and are very entertaining. Its mainly because of your band that I will be coming back. I've also searched on google and have found video clips of them that reminds me of my stay at concorde. They do a great job for your hotel and I've referred 2 friends that have already stayed at your hotel in the last 2 months. Cannot wait to come back and watch them again in May!
Paul McFall
7 December 2010

Staff has been very responsive & prompt in service. Thanks! 
Ms Caron Tan , Malaysia
10 March 2011

All staff were very friendly and helpful. The live music was great. 
Mr & Mrs Dans , Australia
5 March 2011

What a fantastic experience at this hotel . Every staff member was outstanding in their proffessional manner the way they handled any issue we encountered . Highly recommened .
Gary Ingraham
26 February 2011

Music was excellent. Staff were very friendly.
Mr & Mrs Johnson , Australia
4 March 2011

The Melting Pot staff were very attentive and polite to guests. 
Ms Ng Gen Yi , Malaysia
3 March 2011

The service staff were very courteous and the efficiency of services were excellent. 
Mr Sharul Bakri , Malaysia
3 March 2011

The food was very nice. Tried twice and would recommend to anyone. 
Mr Hubbard , England
3 March 2011

The service staff were very courteous and the efficiency of services were excellent. (M/Pot)
Mr Sharul Bakri , Malaysia
3 March 2011

The food was very nice. Tried twice and would recommend to anyone. (M/Pot)
Mr Hubbard , England
3 March 2011

Extremely enjoyable & value for money plus great music at Melting Pot.
Brentley
26 January 2011

For Room Service, staff were extremely good. Very good service, friendly and efficient service.
Sinecid C
25 January 2011

Excellent service at the Crossroad Lounge. Keep up the good job!
Ron T
12 January 2011

Nice environment and food. Awesome band and singer who are really entertaining in whatever song required. Thanks and good jobs guys.
Aida Othman
12 January 2011

Hi, The stay was great. Even if there were some renovations going on that was mothing that boarderd us. The compansatio with the excellent food was superb. I was staying in your hotel the 9/1-10/1 2011. I’m wondering if might have forgotten a pair of blue trousers. The reservation was under my Name Jonas Westerén. Thank you for the assistance. Best Regards Jonas Westerén
Jonas Westeren
9 January 2011

Have been coming here for 18 years, still loving it, still the best! (M/Pot)
Mr A Heath , Malaysia
28 December 2010

I would like to commend Suba of your Executive Business Centre on being patient and helping me to arrange for a change of flight departing from KL.


How Kiat Lim
25 December 2010

Love the music - Begema 5. (M/Pot)
Ms Zalela Osman , Malaysia
18 December 2010

All staff were friendly and good performance by the band. (Crossroads)
Ms Siti Azlina Hj Hasbullah , Malaysia
16 December 2010

The service & staff were excellent, friendly and courteous. (Xin)
       

Mr Soong Mun Lee , Malaysia
2 December 2010

Excellent & courteous staff. (Spices)
Dr Yousuf Ansari , India
2 December 2010

The band was very good and good price too! (Crossroads)
Ms Jamilah Mohd Ali , Malaysia
2 December 2010

I would always come to Melting Pot when I'm in town as it is the best coffee house in town, mainly due to its comfortable atmosphere & excellent band. (M/Pot)
Mr Tajul Hisham Datuk Tajudin , Malaysia
1 December 2010

Thank you to staff & management for organising my birthday cake. My best visit to KL.
Helen Jack , Malaysia
29 November 2010

Live band created a nice dining experience. Keep it up.
Zafiriah , Malaysia
27 November 2010

Buffet food has high standard, staff were quite good too. Batak band was very good.
Hera Martin , Malaysia
27 November 2010

I had a pleasant evening and satisfied with the food and services.
Nur Shafiqah Abdullah , Malaysia
26 November 2010

A very delicious meal with much variety.
Petale , Malaysia
19 November 2010

Lively environment compared to others
Abdullah Acheh , Malaysia
19 November 2010

The service was better than expected.
Minelli N. Cola
6 November 2010

Thanks to all staff for an excellent service.
Indre , Malaysia
6 November 2010

Service was very good and efficient. It was good experience to be welcomed and served so well.
Gabriel Gaite , Bolivia
2 November 2010

Good variety and value for money
Leon Lim
31 October 2010

Great food, good staff hospitality, love the hotel environment. We enjoy the 'vegetarian curry' whenever we come to Concorde Hotel. Hope to see more vegetarian on your  menu!!! 
Tharma Raj
29 October 2010

The staff were not only efficient but friendly, welcoming and helpful
Robinson
18 October 2010

Would love to move to Malaysia with my family. Impressed with everything I saw, a great country and friendly people. Many thanks! 
Albin K. Kerekes
10 October 2010

My partner had not tried ostrich before, but now he LOVES it. Excellently prepared.
Gary Johnson, Malaysia
27 July 2010

Value for money. Food is great.
Eddie Loo, Malaysia
27 July 2010

We have been coming here since 1961 (Dragon Court), always pleased with the food and services
Abe, Giseda , Malaysia
26 July 2010

After 2 weeks in the far east, full of hotels & private villas, you have the most beatiful breakfast EVER
Aly Mohamad Ghoncin , India
24 July 2010

Good job! Will be back mre often.
Liew Wei Mee , Malaysia
9 July 2010

Nice for the 1st time. Keep it up!
Fang Jeh Jen , Malaysia
9 July 2010

Staff Nora - very friendly and helpful. Thanks to her for the good job done.
Noor Lailatul Rahimie , Malaysia
9 July 2010

Provides good services, nice meals, relax and cool surrounding. Keep up the excellent services and work.
Noriza Rosli , Malaysia
5 July 2010

Azim was great, he always check on us and he was very helpful. We will always come back here, keep on the good work guys. (M/Pot)
Mohamad Awafa , Dubai
7 July 2010

I would like to say a million thank to Mdm Naweerah from House Keeping who has cleaned room 719 on 14 Jun 2010 because of her honesty in returning my I-phone which I accidentally left in the room. I realised my phone missing only after couple of hours and called the hotel and they confirmed its found on the bed by Mdm Naweerah.
Thanks once again madam. I can be contacted via my email address if necessary.

Regards,
Rya Hamid

Rya Hamid
12 June 2010

good morning,
i really want to thank you for your hospitality during my staying from 23 May 10 to 06 Jun 10.
i visted many countries and stay in many hotels and this is my first time that i enjoyed the hospitality and kindness of the staff.
i'm not only the one who enjoyed the staying in your hotel but also my friends in the course saied the same and they also thank you.

thanks a lot and we are looking forward to visit Malaysia again and stay in your hotel not elsewhere.

Akram Hizam
23 May 2010

Love the food and efficient service at Melting Pot. Surprise cake for my hubby's birthday was unexpected.

 
Baizura R
23 April 2010

We loved & appreciated the friendly hospitality & service at Melting Pot.
Hajji Muhamed K., Switzerland
15 April 2010

Your staffs on duty were very service oriented at Crossroads.
Mr Fernandez A., Singapore
7 March 2010

All the staff were very friendly and courteous. Keep it up!
Hamidah Ambak
23 February 2010

What a marvelous hotel & even better Melting Pot. Thank you for the excellent food & services.
Kitty Bell
20 February 2010

Keep up the good work & delicous food.
Esmaliza Ismail
14 February 2010

Thanks for all the arrangements for the wedding dinner. Comments received were the deco was grand, food was delicious and band was good too. Thanks once again!
Gavin Hoo
31 January 2010

I loved the food and the ambience! I think the most happening coffee house in the city.
Shasha Yusof Khan
19 January 2010

Staff were very friendly, happy to be around.
Rahim Bakar
15 January 2010

Music was excellent and drinks were at reasonable price. Liked this place very much.
Ishimo Makolo
13 January 2010

The atmosphere was pretty good. The staff were good and the band, Peach Apple Tree was fantastic.
Siti Hajar Nasrudin
13 January 2010

Friendly staff, nice food, very good entertainment and great profesionalism service.
Kergier
13 January 2010

I was very impressed! Very good group of singers.
Lynn Lee
3 January 2010

The plus factor is the live band.
Dato' Hazman Ahmad
1 January 2010

Love to dine here with family, right place to enjoy food. For all coffee house crew, keep up your good work and smile more.
Intan Rozilla Mohd, Malaysia
29 December 2009

Excellent cook compared to most of other similar establishment.
Vincent Lim
29 December 2009

Very good service, nice place to hang out after whole day of work, one of the best place in KL.
Mohd Fadzlishah, Malaysia
28 December 2009

Most enjoyable entertainment and great services from bar staff everytime I am Kuala Lumpur, staying at Concorde.
Joseph Hung, Australia
20 December 2009

Great place, nice music and nice staff
Luthfi , Malaysia
15 December 2009

I first stayed in Concorde in 1995. What a wonderful difference!
Jonvan Tamelen, Canada
14 December 2009

I always had my buffet dinner here at least once a month. I like it.
Dian Raih, Malaysia
13 December 2009

I love this hotel, so far so good. Excellent services.
Hoffman , Malaysia
13 December 2009

Very enjoyable experience. Staff was very courteous and food excellent.
Lambart Roy, Australia
8 December 2009

The food was very nice and service was very good. Every year, I come here for Ramadhan and always get the same table.
Hasbullah Sharif H
26 October 2009

Very good surrounding. Good service, warm staff, especially with the music that light up the night and mood after fasting
Norhayati -
5 September 2009

Good PR by the outlet manager. Will definitely recommend to friends to dine here.
Mohd Fairuz R
10 September 2009

Staff were very nice and food were excellent.
Channaveer P
26 September 2009

There's no place for buka puasa like Melting Pot. My family love to have the gathering here.
Azida M
11 September 2009

Overall the food was tasty. Staff were polite and service oriented.
Karen C
12 September 2009

Everything is good and food was delicious.
Ab Lah H
13 September 2009

Good location, massage, Phillipino band and bar. Breakfast very good. Tried to meet manager (Robert Champion from Melbourne asked me to say hello).
Peter L
1 September 2009

New website! It looks nice and informative. The photos of foods and rooms are attractive. Well done! However, I have some comments on this new website : 1. I'm not comfortable with the font, dazzling font type and color (grey color) 2. The homepage photos of Tapas Tempters ,Gourmet Set Menu and Drinks for All Seasons aren't clear, not so attractive compared to the food photos in the photos gallery. 3. The photos of dining's page are nice, the smiling restaurant staffs look natural and friendly. it could be better if the food photos are in color, cause food are not tasty without color. :) 4. The rooms & suites look comfortable, I'm sure will recommend it to my friends. best regards.
Leow HP
17 September 2009

Rooms are cleaned but still need improvement for standard room especially toilet. Breakfast was great,a lot of varieties and delicious.Been recommending to relatives and friends,since the day i stayed in concorde in 2005. overall is SUPERB
Siti Aminah Binte J.
1 July 2009

New Promotions

Home-made Dumplings
The annual Dragon Boat Festival is here again. Come savour the 'bak chang' and all other goodies only here in Concorde Hotel Kuala Lumpur

Learn more...

Euro-Awesome
It’s time for EURO. Like all football fanatics out there, we are all set to watch and cheer for the best teams, at our little nook, Tiger Corner and Melting Pot Café.

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Live Life
Celebrations complete with awesome beverage offers exclusively at Crossroads.

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Come "Yum Cha"
Everyone’s favourite – dim sum, can’t simply get enough of it! Come and get it at the popular Xin Cuisine

Learn more...